gita7's Privacy Policy —
Your Information Is Our Responsibility
This policy describes with full transparency how we collect, use, and protect your personal information.
Table of Contents
- 1. Introduction
- 2. Types of Information Collected
- 3. How We Collect Information
- 4. Purpose of Using Information
- 5. Sharing Information with Third Parties
- 6. Data Storage and Security
- 7. Cookies and Tracking
- 8. Your Rights
- 9. Protection of Minors
- 10. Third-Party Links
- 11. Changes to the Policy
- 12. Contact
Introduction
gita7 (known as gita7.cam) is a safe and reliable online gaming platform for players in Bangladesh. We place the highest importance on the privacy of our users and always follow a policy of responsible conduct when it comes to protecting personal information.
This privacy policy explains how gita7 collects your personal information, what purposes it is used for, where it is stored, and how it is kept secure. By using our platform, you will be considered to have automatically given your consent to this privacy policy.
We believe that transparency about information and showing respect for your rights are the core qualities of a trustworthy platform. This policy is our commitment to ensuring a transparent relationship between us and you.
Types of Information Collected
gita7 may collect and process the following types of information:
A. Identity Information:
- Full name and username
- Date of birth (for age verification)
- National ID card or passport number (for identity verification)
- Email address
- Mobile number
B. Financial Information:
- Mobile banking account details (bKash, Nagad, Rocket)
- Transaction history and amounts
- Deposit and withdrawal details
C. Technical Information:
- IP address and device type
- Browser version and operating system
- Login time and session information
- Gaming activity and preference history
D. Communication Information:
- Live chat conversations
- Email correspondence
- Details of complaints and feedback
How We Collect Information
gita7 collects your information in the following ways:
- Registration Process: Information you provide when creating an account is collected.
- Identity Verification (KYC): For account verification purposes, you may be required to submit an ID card or other documents.
- Transaction Processing: Financial information is automatically recorded during deposits and withdrawals.
- Platform Use: When you browse our website, play games, or place bets, information about those activities is collected.
- Customer Support: When you contact us via live chat or email, those conversations may be recorded.
- Cookies and Tracking Technology: Technical information is automatically collected while browsing the website.
Purpose of Using Information
gita7 uses your personal information only for the following legitimate purposes:
- Account Management: To create, manage, and maintain your account.
- Identity Verification: To ensure account security and prevent fraudulent activity.
- Financial Transaction Processing: To complete deposits, withdrawals, and other financial activities.
- Customer Support: To resolve your questions, issues, or complaints.
- Platform Improvement: To analyse user experience and improve service quality.
- Responsible Gaming: To monitor user gaming behaviour and identify and prevent problem gambling.
- Legal Compliance: To comply with applicable laws and regulations and to provide required information to authorities.
- Security: To prevent fraud, money laundering, and other illegal activities.
- Marketing Communications: To send promotional offers and information about new services with your consent.
Sharing Information with Third Parties
gita7 may share your information with third parties in the limited circumstances described below:
- Payment Processors: Necessary information is shared with mobile banking service providers such as bKash, Nagad, and Rocket to complete financial transactions.
- Identity Verification Services: Necessary information may be shared with approved verification service providers to complete the KYC (Know Your Customer) process.
- Technology Service Providers: Limited information is shared with cloud service, data analytics, and security service providers for the operation of our platform.
- Legal Obligations: We may be required to disclose information to comply with court orders, directives from government authorities, or other legal requirements.
- Fraud Prevention: Information may be shared with regulatory bodies for anti-money laundering (AML) and other financial crime prevention purposes.
Outside of the above cases, we do not disclose your personal information to any third party without your consent. All third parties contracted with us are obligated to maintain the same standard of privacy protection.
Data Storage and Security
gita7 uses industry-standard security technology to protect your personal information:
- SSL Encryption: Our website uses SSL (Secure Socket Layer) encryption, which encrypts all data exchanged between your browser and our servers.
- Data Encryption: All stored sensitive information, especially financial and identity-related data, is stored in encrypted form.
- Access Control: Only authorised staff can access your personal information, and this access is regularly reviewed and audited.
- Server Security: Our servers are located in data centres secured with high-standard physical and digital security measures.
- Security Audits: Regular security audits are conducted to identify and address potential vulnerabilities.
Data Retention Period: We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period due to legal, regulatory, or technical requirements.
Cookies and Tracking Technology
The gita7.cam website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
Types of cookies we use:
- Essential Cookies: Essential for the core functionality of the website. Without these, login, session management, and security operations cannot be completed.
- Functional Cookies: To remember your preferences and settings, such as language preference or login information.
- Analytical Cookies: For analysing website traffic and understanding user behaviour, which helps us improve our services.
You can control or disable cookies by changing your browser settings. However, doing so may limit some functionality of the website.
Your Rights
You have the following rights regarding your personal information, and gita7 respects these rights:
- Right of Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is incorrect or incomplete, you may request that it be corrected.
- Right to Erasure: In certain circumstances you may request that your personal information be deleted, however some information may need to be retained for a specified period due to legal obligations.
- Right to Object to Processing: You may object to the use of your information for marketing communications or other specific purposes.
- Right to Data Portability: In certain circumstances you may request your information in a structured, machine-readable format.
- Right to Withdraw Consent: Where processing of your information is based on your consent, you may withdraw that consent at any time.
Protection of Minors
gita7 strictly provides services only to those aged 21 or older. We do not knowingly collect or process any personal information from minors.
Age verification steps are in place during registration, and age is confirmed via ID card when required. If we become aware that a minor's information has entered our system, that information will be deleted immediately and the associated account will be closed.
Warning: For ages 21+ only. Please play responsibly.
Third-Party Links
If gita7's platform contains links to any third-party websites, this privacy policy applies only to our own platform. We are not responsible for the privacy practices of any other website.
You are advised to read the privacy policy of any third-party website before visiting it.
Changes to the Policy
gita7 may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- By displaying a prominent notice on our website.
- By sending a notification to your registered email address.
- By updating the "Last Updated" date at the top of the page.
Continued use of our platform after any changes will be considered as your consent to the updated policy. We therefore recommend reviewing this page regularly.
Contact
If you have any questions, concerns, or requests about this privacy policy, or if you wish to exercise any rights regarding your information, please contact us:
- Email: [email protected]
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
Our privacy team will process your request as quickly as possible. We generally respond to each request within business days.
For anything related to responsible gaming, please visit our Responsible Gaming page. You can also visit our FAQ page for answers to common questions.
Want to know more information?
Our support team is with you 24/7 in Bengali. Feel free to reach out with any questions or concerns.